“We’ve told, ‘We owe you clarity around the rules you choose what’s right for you and your life.
Pinterest plans to maintain flexible work arrangements. She reports to our CEO, so she doesn’t report to HR-she’s not part of our budget…She is an active resource for any employee to understand: How do I navigate Pinterest? Who should I call? Is this a normal policy? they don’t want to have an investigation, they don’t want to raise a concern with their manager, or they just feel uncomfortable about something, they can speak to her.”
She follows the International Ombuds Association guidelines, so everything she does is confidential. Pinterest tapped an independent party to field employee concerns and build trust with leadership. What are going to be the critical things we want to accomplish?…We did a lot of iterative work and relaunched a set of values that were a North Star for us around what matters here.” “We started with the strategy of the business and really understanding where we see ourselves in three to five years. Renovating the company’s culture required alignment with the organization’s business strategy. Here are three soundbites on her approach to people operations following a wave of cultural turmoil.Ĭomments have been edited and condensed for clarity. In recent years, the company has revamped its performance review system and developed a new career framework using insights from employee surveys and HR business partners, Deputy says. The ensuing conversation was full of gems about how Pinterest is overhauling its culture after multiple reports of discrimination, how it benefited from working with ombuds, and how it’s promoting a flexible workplace. Kevin Oakes, CEO of human capital research firm i4CP, graciously stepped in to conduct the interview. Unfortunately, the reality that we’re still in a pandemic sank in, and I came down with COVID a day before I was supposed to fly West. Last week, I was scheduled to attend an HR conference in sunny Phoenix to interview Christine Deputy, Pinterest’s chief people officer.
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